RESNET® Complaint Form RESNET® Universal Complaint Form Please choose all options that apply: * I have an ethics complaint against a HERS Rater and/or a RESNET Accredited Rating Provider.* I have a complaint about a violation of RESNET Standards by either a HERS Rater or RESNET Energy Smart Builder. I have documentation of a violation of ENERGY STAR Certified Home and/or Zero Energy Ready Home certification standards. (NOTE: You must be the owner of an ENERGY STAR or Zero Energy Ready labeled (ZERH) home to select this option). See RESNET Code of Ethics here. *A RESNET Accredited Rating Provider is a company that administers rating programs, certifies raters, and ensures the quality of rating services. Every HERS Rater is contracted with a Provider. See RESNET/ANSI/ICC Standards here. See Mortgage Industry National Home Energy Rating System Standard here. COMPLAINANT INFORMATION Name * Name First Name First Name Last Name Last Name Company Address * Address Address 1 Address 1 Address 2 Address 2 City City State AlabamaAlaskaArkansasArizonaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming State Zip/Postal Zip/Postal Phone * Email * RESPONDENT INFORMATION Please provide as complete information as possible below. Rater Lookup | Provider Lookup Name of person and/or company complaint is being filed against. * Address Address Address 1 Address 1 Address 2 Address 2 City City State AlabamaAlaskaArkansasArizonaCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming State Zip/Postal Zip/Postal Phone Email ETHICS COMPLAINT QUESTIONS See: RESNET Code of Ethics Principle(s) of the Code of Ethics Being Violated: * Principle 1 Principle 2 Principle 3 RESNET STANDARDS COMPLAINT QUESTIONS See RESNET/ANSI/ICC Standards here. See Mortgage Industry National Home Energy Rating System (MINHERS) Standard here. Please cite the section(s) of the RESNET Standards that accused party is not in compliance with: * ESTAR/ZERH Complaint Questions Please provide supporting documentation of: Original ownership * Drop a file here or click to upload Choose File Maximum file size: 25MB Upload ENERGY STAR Certificate * Drop a file here or click to upload Choose File Maximum file size: 25MB Upload ZERH Certificate (if applicable) Drop a file here or click to upload Choose File Maximum file size: 25MB PROVIDER CONTACT & DOCUMENTATION If your complaint is against a particular Rater or rating company, have you contacted their RESNET Accredited Provider? * YesNoN/A What was their response? * Visual Text Is there a reason you have not? * Visual Text Please note that RESNET process includes giving the Accredited Provider an opportunity to resolve the issue before RESNET opens a formal investigation. You may complete and submit this form, but RESNET staff will not review the complaint until we are notified that the Accredited Rating Provider has been contacted and an attempt has been made to resolve the issue. Do you need RESNET to send you contact information for the Accredited Rating Provider? * YesNo Have you acquired any legal counsel regarding these issues? * YesNo Have you had any additional professional evaluation of your home subsequent to the completion and original Home Energy Rating? If so, please attach that documentation below. * YesNo Documentation of additional professional evaluation * Drop a file here or click to upload Choose File Maximum file size: 50MB Complete description of the alleged violation(s), including a complete recitation of all the facts documenting the complaint. Please be thorough and specific. An unclear description will cause a delay in resolving this complaint. Relevant documents, photos, and videos can all be very helpful. Any files uploaded should be named to describe their content. * Visual Text Documentation Drop a file here or click to upload Choose File Maximum file size: 50MB What do you consider a fair resolution of the matter? * Visual Text The information contained here is true and accurate to the best of my knowledge. I understand that RESNET does not represent individuals in matters involving private disputes. I am, however, filing this complaint to notify RESNET of the activities of this party. Submit If you are human, leave this field blank.
