“Excellence is never an accident. It results from high intention, sincere effort, intelligent direction, skillful execution, and the vision to see obstacles as opportunities.” – Aristotle (adapted interpretation) In this insightful episode of RESTalk, host Bill Spohn interviews three key new members of RESNET’s team: Ryan Moore and Jordi Kimbrough in Quality Assurance, and Michael Matthews in Programs. Each brings a unique background and perspective to their roles, strengthening RESNET’s mission to ensure high-quality standards in energy-efficient home ratings. Ryan Moore, the Quality Assurance Investigations Program Manager, shares his journey from a varied background in environmental studies, construction, and tourism to his pivotal role at RESNET. Ryan emphasizes the importance of a level playing field in the rating industry, using investigations to ensure compliance and education among stakeholders. Jordi Kimbrough, Quality Assurance Project Manager, reflects on her serendipitous entry into the rating world and her focus on making providers’ challenging roles more manageable. She highlights her goals of streamlining processes, providing training, and gathering feedback to reduce ambiguity and enhance the industry’s efficiency. Michael Matthews, Programs Engagement Specialist, rounds out the conversation with his passion for connecting people and advancing energy efficiency. From his early days in weatherization to his current role, Michael facilitates stakeholder conversations, promotes better building practices, and supports RESNET’s ambitious goals. The episode concludes with discussing the value of teamwork, service, and a shared commitment to sustainability, underscoring the human connection behind RESNET’s impactful work. Here is the contact info for our guests: Jordi Kimbrough: Jordi@resnet.us Michael Matthews Michael@resnet.us, https://www.linkedin.com/in/michael-matthews-a8931928/ Ryan Moore: Ryanmoore@resnet.us, https://www.linkedin.com/in/rymoore/ Links to the RESNET complaint resolution process, and the RESNET homeowner complaint form: https://www.hersindex.com/about-resnet/complaint-resolution-process/ https://www.hersindex.com/file-complaint-resolution/ New positions: Regional Positions for QA specialists: (Posted 12-4-24) https://www.resnet.us/articles/job-posting-resnet-qa-compliance-specialists-regional-positions/ Listen to the full episode here.
